Spa Etiquette

Appointments

Our Concierge will assist you with any questions you may have about our services.

Cancellations

Please notify us at least 24 hours in advance to avoid being charged.

Promptness

To enjoy the full value of your experience, we suggest that you arrive a minimum of 15 minutes prior to your service to completely relax and appreciate our facility.

Cellphones and Pagers

Please help us maintain the serenity of the spa by silencing cell phones and pagers.

Valuables

Individual safes are available in each treatment room for your valuables.

Gratuities

Gratuities are always appreciated; they are not included in the price of our services or gift cards.

Gift Cards

Available on our website or at the front desk, Gift Cards treat family, friends and business associates to a gift of wellness.

Food

Please do not bring food into our spa. Beverages, snacks and spa lunches are available.

Children

While we love children, Cenergié is where you come to rest and rejuvenate. We ask that you make baby sitting arrangements prior to your visit, so that you may enjoy your spa experience without the little ones.

Expecting Mothers

We offer many services that are both safe and enjoyable for expecting mothers. We will be happy to assist you with choices.